Inbound Call Centre Service

At TigerTel we take the time to understand your organizational goals and then utilize our proven industry-specific inbound call center experience to develop a customized solution that will help your company succeed. Whether your inbound call center service requirements are simple or complex; requires live customer service specialists and/or Interactive Voice Response (IVR) applications, TigerTel will develop flexible solutions in order to provide maximum results for your company. By leveraging our extensive experience and leading edge technology towards customer satisfaction, TigerTel remains an industry leader and continues to receive numerous industry trade association awards for our inbound call center services.

As of November 2009, TigerTel has achieved Payment Card Industry (PCI-DSS) Compliance Certification as a Level 2 Service Provider*.

PCI DSS* stands for Payment Card Industry Data Security Standard and is a worldwide security standard designed to ensure that all companies, regardless of size or number of transactions, who accept, process, store or transmit credit card information maintains a secure environment. The PCI security standards are technical and operational requirements that were created to help organizations prevent credit card fraud, hacking and various other security vulnerabilities and threats. Identity theft has been on the rise for years; being PCI Compliant ensures that every precaution possible is in place to reduce the risk.

Sample Service Offerings

You want TigerTel to answer the call when you want to: Increase revenue, lower costs, provide better customer care and maximize every opportunity.

Connect with Confidence

Turn every contact into a revenue opportunity today!

 

*PCI-DSS compliance available only in specific centres

Download the FREE Guide: Top 10 Ways to Boost Customer Service with Inbound Call Services

Top 10 Ways To Boost Customer Service With Inbound Call Services

Learn how to boost the ROI of marketing campaigns, remove barriers to purchase and more with outsourced Inbound Call Services when you download this FREE guide!

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