Québec

Montreal Call Center Answering Service

TigerTel’s Montreal Call Center offers a comprehensive suite of call center services including:

• Emergency response
• Work alone check-in services
• Order Entry
• Absentee reporting
• Alarm monitoring (Elevators)
• Traditional answering service
• Customer survey applications
• Inbound customer service
• Tier 1 tech support (if scripted)
• Non-live check-in (SMS, voicemail system)

Key Features

TigerTel’s Montreal Center is ideal for your business if you require:

• Multilingual support including: (French & English)
• Customized business solutions (reporting, scripting…)
• Increase efficiencies and lower costs for customers
• 24/7/365 live agent response
• Multiple centre overflow
• Dedicated client service team (on request)
• Dedicated or shared agent pool
• I3 (Interactive Intelligence Integration)
• High call volumes and scalability
• Tenured staff

Quebec City Call Center Answering Service

TigerTel’s Quebec City Call Center offer a comprehensive suite of call center services including:

• Emergency response
• Work alone check-in services
• Order Entry
• Absentee reporting
• Alarm monitoring (Elevators)
• Traditional answering service
• Customer survey applications
• Inbound customer service
• Tier 1 tech support (if scripted)
• Non-live check-in (SMS, voicemail system)

Key Features

TigerTel’s Quebec City Center is ideal for your business if you require:

• Multilingual support including: (French & English)
• Customized business solutions (reporting, scripting…)
• Increase efficiencies and lower costs for customers
• 24/7/365 live agent response
• Multiple centre overflow
• Dedicated client service team (on request)
• Dedicated or shared agent pool
• I3 (Interactive Intelligence Integration)
• High call volumes and scalability
• Tenured staff

TigerTel is proud to share that our branches are continually being recognized for superior service levels by industry associations such as CAM-X and ATSI.

TigerTel gives back to the communities including support of: Prostate Cancer Canada, Movember Foundation and the local Food Banks