• Download the Brochure: Stericycle Communications Solutions—Growing Your Business with Call Centre Services

    To help you address your customer service needs through outsourcing, we’ve created this brochure to better acquaint you with Stericycle Communication Solutions and the advantages of partnering with one of North America’s leading call centre service providers.

  • TigerTel is now Stericycle Communication Solutions

    TigerTel is excited to announce that we have joined the Stericycle Communication Solutions family! Stericycle is committed to delivering industry-standard communication solutions, now through TigerTel’s award-winning call centre services. The same customer experience experts are still answering your call, and there will be no disruption to services or day-to-day interaction with your call centre.

  • Our Culture: One Team. One Goal.

    Our company culture is rooted in Stericycle’s Core Values. Our philosophy is best captured by “One Team. One Goal.” — a single culture that promotes learning and values individual and team performance in service of our customers. We’re dedicated to an environment where people can grow and develop, and where innovative ideas and new approaches are valued.

  • Download the FREE Customer Care Handbook

    When you download the FREE Customer Care Handbook, you’ll earn why outsourcing professional-quality, flexible customer care can help you meet the needs of your customers, maximize your results, improve organizational function and have a positive impact on your bottom line.

  • Download the FREE Call Center Price Guide: How to Save $100K by Outsourcing Your Customer Service

    Questions about cost? Learn how businesses are saving up to $100K annually by outsourcing customer service when you download the FREE Call Center Price Guide.

Telephone Answering Services

We become an extension of your company by using custom scripts and screens according to your call answering specifications, assuming your company’s image anytime 24 hours a day, 7 days a week. Learn more »

Inbound Customer Service

Whether your inbound call center service requirements are simple or complex; requires live customer service specialists and/or Interactive Voice Response (IVR) applications, we will develop flexible solutions in order to provide maximum results for your company. Learn more »

Outbound Call Centre Services

With decades of experience in the outbound call centre business, out results are stellar outbound conversion rates, exceptional sales statistics and valuable customer data to support marketing and sales initiatives. Learn more »


Client Testimonials

logo-caa “Their responsiveness to our needs and ability to find innovative solutions that meet our objectives stood out. I consider [them] a business partner, rather than a supplier.” Karen Stanley
Director, Marketing & Communications
CAA Atlantic
logo-cummins “We are very pleased with the high quality of service provided by TigerTel.” Alan Foster
Brand Manager
Cummins-Allison

Our Culture: One Team. One Goal.

Our company culture is rooted in Stericycle’s Core Values. Our philosophy is best captured by “One Team. One Goal.” — a single culture that promotes learning and values individual and team performance in service of our customers. We’re dedicated to an environment where people can grow and develop, and where innovative ideas and new approaches are valued.

Learn more »


Blog

How to Acquire Sponsors and Donors with Telemarketing

09/24/2014

Telemarketing

Your donors and sponsors are the backbone of your not-for-profit organization. To be successful in championing your cause, fundraising is imperative to equipping yourself with the resources you need.

Many not for profit organizations have discovered something that for-profit ventures have long known: telemarketing is an effective and efficient way of making contact with prospective customers.  Read more »

Custom Solutions and Services

Who’s answering YOUR calls?

Who's Answering Your Calls?Choosing the right call centre partner is a critical component to the success of your business.  You need a call centre partner that can truly mirror your organization’s presence, goals and objectives. In our business, your goals are our goals!  We pride ourselves in offering custom call centre solutions tailored to your business’s needs, all while appearing as your company – utilizing your scripts, logos and other marketing materials to provide a seamless presentation to your customers.

We don’t expect any of our clients to be the same, so why would we offer the same solutions?  Our Business Development team has decades of experience in the call centre industry, devising steadfast solutions with national corporations and small businesses alike.  Our custom applications are then executed and maintained by a dedicated team of front-line specialists and our tenured management staff.  With an expansive suite of products and services and our amazing team, we have the right mix of expertise and experience to improve your business.

Our products include:

Traditional Message Centre Answering Services

Sophisticated Inbound Call Centre Services

Outbound Customer Acquisition & Retention

  • Lead & Appointment Generation
  • Customer Cross-Selling & Up-Selling
  • Not-For-Profit Donor Acquisition
  • Customer Satisfaction Surveys
  • Confirmation Services
  • Market Research

Don’t just take our word for it – see for yourself! Call 1 800 218 5855 or start a Live Chat to have a Business Development Manager contact you for a FREE personal consultation on how we can improve your business.


Watch our Video to Learn More

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