• TigerTel is now Stericycle Communication Solutions

    TigerTel is excited to announce that we have joined the Stericycle Communication Solutions family! Stericycle is committed to delivering industry-standard communication solutions, now through TigerTel’s award-winning call centre services. The same customer experience experts are still answering your call, and there will be no disruption to services or day-to-day interaction with your call centre.

  • Our Culture: One Team. One Goal.

    Our company culture is rooted in Stericycle’s Core Values. Our philosophy is best captured by “One Team. One Goal.” — a single culture that promotes learning and values individual and team performance in service of our customers. We’re dedicated to an environment where people can grow and develop, and where innovative ideas and new approaches are valued.

  • Download the FREE Customer Care Handbook

    When you download the FREE Customer Care Handbook, you’ll earn why outsourcing professional-quality, flexible customer care can help you meet the needs of your customers, maximize your results, improve organizational function and have a positive impact on your bottom line.

  • Download the FREE Call Center Price Guide: How to Save $100K by Outsourcing Your Customer Service

    Questions about cost? Learn how businesses are saving up to $100K annually by outsourcing customer service when you download the FREE Call Center Price Guide.

Telephone Answering Services

We become an extension of your company by using custom scripts and screens according to your call answering specifications, assuming your company’s image anytime 24 hours a day, 7 days a week. Learn more »

Inbound Customer Service

Whether your inbound call center service requirements are simple or complex; requires live customer service specialists and/or Interactive Voice Response (IVR) applications, we will develop flexible solutions in order to provide maximum results for your company. Learn more »

Outbound Call Centre Services

With decades of experience in the outbound call centre business, out results are stellar outbound conversion rates, exceptional sales statistics and valuable customer data to support marketing and sales initiatives. Learn more »


Client Testimonials

logo-caa “Their responsiveness to our needs and ability to find innovative solutions that meet our objectives stood out. I consider [them] a business partner, rather than a supplier.” Karen Stanley
Director, Marketing & Communications
CAA Atlantic
logo-cummins “We are very pleased with the high quality of service provided by TigerTel.” Alan Foster
Brand Manager
Cummins-Allison

Our Culture: One Team. One Goal.

Our company culture is rooted in Stericycle’s Core Values. Our philosophy is best captured by “One Team. One Goal.” — a single culture that promotes learning and values individual and team performance in service of our customers. We’re dedicated to an environment where people can grow and develop, and where innovative ideas and new approaches are valued.

Learn more »


Blog

Improving Donor Relations with a Contact Center

09/18/2014

telemarketing

Extremely vital to the not for profit sector, donor relations is something that no group can afford to ignore. You, your staff, and your volunteers work extremely hard day after day to establish a good reputation in your community and with your supporters. Once you’ve made a positive connection, it needs to be nurtured and grown—after all, one-time gifts can become lifetime sponsorships when the organization shows its donor just how valued and important they are. Read more »

Not For Profit Fundraising Specialists

Custom Services:

Non Profit Services

Ranging from Lottery Ticket Sales and Direct Response Campaign Management to Inbound Customer Support and every level of Outbound Fundraising (Acquisition, Upselling, Stewarding and Emergency Appeals), our custom solutions are cared for professionally and with reputed efficiency.

Through our stellar front-line specialists and account management, our team of fundraising professionals are dedicated to providing both our clients and their customers with the best servicing experience from development to delivery – an experience that is engaging, motivating and rewarding. Our objective is to begin or enhance the stewarding process so retention of your donor and your good reputation is maximized to its full potential at every touch point. Have our expertise work for you and make your next not for profit campaign a success.  Get started today by speaking live instantly with one of our specialists via Live Chat or have a member of our Sales Team contact you at a specified time by completing the contact form at the bottom of the page – and for more information visit our not for profit site to learn about our unique Not for Profit custom service offerings.


Watch our Video to Learn More

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