Inbound Customer Service
Outbound Call Centre Services
Telephone Answering Services

Inbound Customer Service

Whether your inbound call center service requirements are simple or complex; requires live customer service representatives and/or Interactive Voice Response (IVR) applications, TigerTel will develop flexible solutions in order to provide the best results for your company.

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Outbound Call Centre Services

A well-managed outbound call centre can be a powerful and efficient tool for customer acquisition. Our outbound call centers deliver stellar outbound conversion rates, exceptional sales statistics and valuable customer data to support your marketing and sales initiatives.

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Telephone Answering Services

TigerTel has been providing customer care with telephone answering services for decades. Our success has been built on a foundation of providing reliable telephone answering services in city centers across Canada. TigerTel becomes an extension of your company by using custom scripts and screens according to your call answering specifications, assuming your company’s image anytime 24 hours a day, 7 days a week.

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Call Answered

How to keep your productivity up during the summer months.

04/30/2013

Lately we’ve been discussing the pros and cons that come with the spring and summer months in the corporate environment. Summer hours and vacations can make for an out-of-whack work place that can sometimes cause more harm than good. Summer hours are designed to increase moral and give staff the much-needed break from being cooped up indoors during the cold winter months. As an award-winning company

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Custom Solutions and Services

Who’s answering YOUR calls?

Who's Answering Your Calls?Choosing the right call centre partner is a critical component to the success of your business.  You need a call centre partner that can truly mirror your organization’s presence, goals and objectives. At TigerTel, your goals are our goals!  We pride ourselves in offering custom call centre solutions tailored to your business’s needs, all while appearing as your company – utilizing your scripts, logos and other marketing materials to provide a seamless presentation to your customers.

We don’t expect any of our clients to be the same, so why would we offer the same solutions?  Our Business Development team has decades of experience in the call centre industry, devising steadfast solutions with national corporations and small businesses alike.  Our custom applications are then executed and maintained by a dedicated team of front-line specialists and our tenured management staff.  With our expansive suite of products and services and our amazing team, TigerTel has the right mix of expertise and experience to improve your business.

Our products include:

Traditional Message Centre Answering Services

Sophisticated Inbound Call Centre Services

Outbound Customer Acquisition & Retention

  • Lead & Appointment Generation
  • Customer Cross-Selling & Up-Selling
  • Not-For-Profit Donor Acquisition
  • Customer Satisfaction Surveys
  • Confirmation Services
  • Market Research

Don’t just take our word for it – see for yourself! Call 1 800 218 5855 or start a Live Chat to have a Business Development Manager contact you for a FREE personal consultation on how we can improve your business.


Client Testimonials

“TigerTel’s team was truly engaged in our Telesales Campaign and clearly committed.” Donna Zamiska
Marketing Director
Genius Solutions
“We are very pleased with the high quality of service provided by TigerTel.” Alan Foster
Brand Manager
Cummins-Allison

Our Vision and Values

To provide interactive communication solutions for our clients and their customers by a team focused on service excellence, personal integrity and technical innovation.

Read About Our Core Values

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